
FAQ
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First, we need to submit your application to our insurance company to add you to our policy. If there are no accidents or other issues, this takes about one hour. Once you are approved, you will be able to select a vehcile to rent and sign the rental contract, this can take up to 2 hour once you are assigned to a rental agent. Our inventory is constantly influx with vehicles coming back and vehicles going out. Vehicles are rented on a first come first serve basis. Please ask your Rental Agent for an approximate time frame for availability of the vehicle you are interested in.
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1. To be approved by insurance you must be 21 or older to rent a TLC plated car and 25 or older to rent a regular plated car.
2. Maximum age of 64. Due to our insurance company regulations.
3. A Valid Driver’s License from NY, NJ or CT. Driver's license must be at least two (2) years old.
4. TLC/Hack License. A receipt is NOT acceptable. You must have the actual physical license in your possession.
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Payment on TLC rental contracts are due every Monday. Your next payment will typically be due on the Monday following the day you pick up the vehicle. The exact date will be provided to you by your Rental Agent. However, it is important to remember that you will only pay rent for the days you rent the vehicle.
Regular plated rentals are due on the same day of the week you picked up the car.
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You are responsible for paying for all tickets, summons or citations issued to the vehicle while it is being rented to you. This includes, but is not limited to, parking tickets, EZ Pass violations and red light camera tickets. Failing to pay will incur additional $25 processing fee charged to your account.
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Regular vehicle maintenance is scheduled and performed at our repair shop located at 1415 Cromwell Ave, Bronx, NY 10452. You are responsible to schedule your maintenance appointment with the body shop via email bodyshop@towerny.com or on our webiste.
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Yes. Prior to the termination the rental contract, a 14 days in advance notice must be provided to Tower. Click here to schedule a return. Failing to provide 2 weeks return notice incur $250 early termination fee.
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The first step is to be approved by our insurance. Click here to start the process.
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We have two fully staffed state of the art rental offices: LIC: 31-21 Thompson Ave LIC, NY 11101 – 718-433-2323 Bronx: 35 W. 170th St. Bronx, NY 10452 – 718-296-6900
Click here to begin the process on-line and be pre-approved.
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Visit our Rental Page for details
One (1) week upfront payment is required for TLC plated rentals. A minimum deposit of $350 is required for regular plated rentals.
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1. Speeding tickets in excess of 19 MPH over the posted limit
2. DUI’s or DWI’s
3. More than 10 points on your Driver’s License
4. Hit and Run accidents
5. More than three (3) accidents
6. Accident with a school bus
7. Speeding in a school zone
8. Hitting a pedestrian
9. Hitting a bicyclist
10. Fleeing the scene of an accident (Hit and Run)

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