COVID19 FAQ

Our support team is available to answer your questions.

Due to high volume, our response times are longer than usual.

For faster handling email us at cs@towerny.com with specific questions or requests.

Read below for more information regarding COVID19

Upon arrival to our location, you will be provided some documents to review that will outline the rental program.
You will then be provided with an application and a questionnaire to complete.
Your application will then be submitted to our insurance company. This process can take anywhere from 15 minutes to one hour, depending on your drivers abstract.
If approved by the insurance company, you will meet with one of our many rental agents who will go over the rental program with you. If you wish to, and a vehicle is available, we will provide you with the necessary documents to get activated with Uber.

Next, you will meet with an Uber rep in our office to complete the On-Boarding process.
Upon completion of the On- Boarding process, we will explain the term of the Rental Contract to you. You will then sign the agreement, pay any amounts due, and drive off with the vehicle.
It’s that simple. You can be driving and earning money in a couple of hours.
Keep in mind that we have over 100 visitors a day. Please come with patience and understanding. Our goal is to provide you with not only the quickest, but also the best service possible.

Proof of Address (Utility Bill, Bank Statement, Credit Card Bill, etc.).
Copy of a Debit/Credit Card or a Direct Deposit Letter which includes your name, account number & routing number.
Out of state drivers may require additional documents (i.e. NJ requires DDC)

Apply right now and get on a road same day! It’s easier then seems like, just fill out a forms and we will be in touch with you asap!